From islands to one team
In a hotel, everything revolves around collaboration. However, at Delfins Hilton, the departments — from housekeeping to front office, from engineering to F&B — operated for a long time as isolated islands alongside each other. Everyone worked hard, but often next to each other instead of together.
There was little visibility on who was doing what exactly, and updates or changes often did not reach the entire organization. Employees hardly knew each other outside their own team, which led to misunderstandings, frustrations, and missed opportunities to become stronger together.
Since the introduction of Wizzflix, this has fundamentally changed.
One central place, one joint flow
Through the implementation of Wizzflix, the teams now have a shared information source and training environment. New employees start with the same foundation, departments gain insight into each other's work, and important internal updates are now always received in the right place.
Employees better understand what other departments are working on, what concerns them, and why that is important. This creates respect, collaboration, and a shared sense of responsibility.
